DO I NEED TO EDIT THE PHOTO?
No that's our job! Our team of will edit the photo and crop out the background at no extra fee.
Shipping is free all around the US. A small shipping fee may apply for international. US shipping takes 3-5 business days and international shipping may take 1-2 weeks upon approval of the file a customer provided. ( please note that Free shipping does not include a tracking number. Expedited shipping does.)
HOW LONG DOES THE SCENT LAST?
to ensure a High quality print, we had to sacrifice the paper material that absorbs the most scent. The Scent lasts about 1 week depending on the weather. But we made sure to back this up with the highest quality print in the game!
HOW LONG DOES IT TAKE TO PROCESS?
The process takes 5-10 days upon approval of the image, edits, and the process of making the fresheners. To ensure a fast turnaround, we advise you to provide a high resolution picture, to make sure that the photo has proper lighting and that the image is not cutoff.
GUIDELINES OF UPLOADING A PHOTO
1) Make sure that the photo provided is high resolution.
2) Ensure that the image has proper lighting and is not cutoff.
(For more info checkout my Instagram highlight under "guidelines". @custom.fresh)
For more questions please contact me through Instagram @custom.fresh
If you have any questions or concerns regarding about our products or concerns please contact me at:
Instagram DM @custom.fresh
please state your full name and questions/ concerns below.